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Frequently Asked Questions

B2C: $29.00-$49.00 for 150g Premium Japanese Matcha Latte Blend
B2B: 10-30% OFF wholesale pricing with volume discounts
Bundle: 3-pack for $104.40 - save 10%
International Shipping (from Japan):

Express Shipping (DHL/FedEx):
• United States: 5-7 business days
• Canada: 6-8 business days
• France/EU: 6-8 business days
• Singapore: 3-5 business days
• Australia: 5-7 business days

Standard Shipping (EMS/Air Mail):
• United States: 14-21 business days
• Canada: 16-24 business days
• France/EU: 16-24 business days
• Singapore: 10-14 business days
• Australia: 14-21 business days

Bulk Orders (Sea Freight):
• All regions: 45-75 business days

Note: Includes customs clearance time. Expedited customs clearance available for wholesale accounts.
Yes! We offer competitive wholesale pricing with 10-30% OFF depending on volume.

Visit our Wholesale page for detailed pricing tiers, partnership benefits, and terms.
Absolutely. Our matcha is JAS (Japan Agricultural Standards) organic certified, ensuring it's grown without synthetic pesticides, herbicides, or chemical fertilizers.
Uji, located in Kyoto Prefecture, has been Japan's premier tea-growing region for over 800 years. The unique climate, soil conditions, and traditional cultivation methods produce matcha with exceptional umami flavor and vibrant green color.
First Order: Full payment required
Established Accounts: 50% deposit upon order confirmation, NET 30 for balance
Payment Methods: Wire transfer, major credit cards, PayPal (fees may apply)
Sample Pack: $10 USD (30g of selected variant)
Shipping: Actual cost based on destination
Credit: Full sample cost credited to your first wholesale order
Limit: One sample set per business
Inquiries: Please use the contact form above
Response Time: Within 24 hours
Languages: English, Japanese